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Key facts
Who it's for: Australians with unsecured debts of $8,000 or more who cannot keep up with repayments.
Debts we help with: credit cards, personal loans, payday loans, Buy Now Pay Later, overdue utilities, medical bills, unsecured overdrafts, rental arrears.
Options we compare: informal debt arrangement, debt management plan, Part 9 (Part IX) debt agreement, debt consolidation, and when appropriate bankruptcy advice.
What a Part 9 agreement does: a formal, legally binding agreement under Part IX of the Bankruptcy Act 1966, administered by a Registered Debt Agreement Administrator, that combines unsecured debts into one repayment with interest frozen.
Regulation: Debt Fix holds Australian Credit Licence 393436 and is a Registered Debt Agreement Administrator (RDAA 1027) with AFSA.
Cost to find out: nothing. The assessment is free and there are no upfront fees.
Is this you? Signs you need debt help now
You don't need to be in crisis to ask for debt help. Most people who call us describe one of these:
If two or more apply, an assessment will tell you in a few minutes which options you qualify for.
Debt relief options in Australia, compared
There is no single "debt relief program" in Australia. There are four ways to deal with unsecured debt, and the right one depends on how much you owe, what you can afford each fortnight, and whether you own assets. Here is how they compare.
Debt Management Plans
A debt management plan (DMP) is the middle path most people don't know exists. Instead of juggling six due dates, you make one repayment to Debt Fix, and we distribute it to your creditors on a schedule they have agreed to. It suits people who can repay what they owe but need it structured and need the collection calls to stop.
What changes on day one: creditors deal with us, not you. What doesn't change: you keep your assets and your bank accounts. A plan is reviewed with you every six months so it keeps matching your income.
Part 9 Debt Agreements
A Part 9 debt agreement (also written Part IX) is a formal alternative to bankruptcy for people whose unsecured debts have grown past what they can repay. It is regulated under the Bankruptcy Act 1966 and lodged with the Australian Financial Security Authority (AFSA). Debt Fix is a Registered Debt Agreement Administrator (RDAA 1027), which means we are authorised to propose and administer these agreements.
In plain terms: your unsecured debts are combined into one affordable repayment, interest is frozen, and creditors are legally bound to the agreement once a majority in value accept it. Eligibility depends on income, assets and debt thresholds set by AFSA, which is why we check it in the assessment rather than guess.
Debt consolidation, and when it isn't the answer
Most people searching for debt help start by looking at a debt consolidation loan. Sometimes that is right: if your repayment history is good and you can get a lower rate, one loan replacing several can save money. Sometimes it isn't: if you have been declined, or the new rate is higher, or the loan only covers part of what you owe, you've added a debt rather than solved one.
We look at both. If consolidation fits, we can arrange it under our Australian Credit Licence. If it doesn't, we show you the no-loan options above. Debt consolidation options
How to get out of debt: the five steps we walk through with you
List every debt
Creditor, balance, interest rate, minimum repayment. Most people are surprised by the total; that is the point
Set the budget you can actually keep
Income minus essentials. The repayment has to fit this number, not the other way round.
Match the debts to an option
Small, short-term shortfall: informal arrangement. Repayable over time: debt management plan. Unrepayable in full: Part 9 agreement. Good credit, high rates: consolidation.
Let one party deal with the creditors
Whichever option you choose, creditor contact moves to Debt Fix. Collection calls stop being your job.
Review every six months
Income changes, so the plan should too.
What Debts Can We Help With?
Not included in a debt agreement: mortgages and car loans (secured debts), HECS-HELP, child support, and court fines. If you have a mix, we can still help with the unsecured part and explain what happens to the rest.