Do I need to come into an office to get help?

No. Assessments and services can be handled by phone or online wherever you are in Australia.

How quickly can someone call me back?

Callback timing can vary, but the page states that most callbacks happen within 1 to 2 hours during business hours.

Is my conversation confidential?

Yes. The page states that conversations are confidential and handled with respect and care.

Do I need documents ready before contacting you?

No. You can contact Debt Fix first and the team can explain what documents may be needed.

Can I get help if I live in a rural or regional area?

Yes. Debt Fix states that it supports Australians in rural, regional and metropolitan areas.

What if I’m calling on behalf of someone else?

That may be possible, but the team may ask questions to protect privacy and understand how they can help.

What’s the best way to reach you after hours?

The page suggests submitting the contact form or emailing help@debtfix.com.au after hours.

Do you charge anything for a phone consultation?

The page states that initial assessments are free and there is no obligation to proceed.

Contact Debt Fix – Australia’s Trusted Debt Help Team

Q: Can I speak to someone local in my city or state?

Yes. Debt Fix supports clients across Australia, including Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra and Hobart.

Q: What happens after I submit a contact form?

The page says a team member will review your message and get in touch, usually on the same day.

We’re here to listen — not judge. Reach out today for real, confidential help from a team that’s been supporting Australians for 20+ years.

Get In Touch For a Free Debt Assessment

Your information is 100% confidential. No pressure, no obligations

National Debt Helpline (all areas)

Phone: 1300 332 834

Fax: 02 8415 8626

Available Monday to Friday: 9am – 6pm

Speak to Our Team – Local Numbers in Every State

Sydney: 02 8211 1155

Melbourne: 03 9095 6861

Brisbane: 07 3166 9981

Perth: 08 6467 7739

Adelaide: 08 8464 0233

Canberra: 02 6223 2580

Hobart: 03 6237 0595

Email Us
Anytime

General Support:
help@debtfix.com.au

We respond within 24 hours (usually much faster).

Head Office & Postal Address

National Headquarters
Suite 1801, 99 Mount Street
North Sydney NSW 2060
ABN: 63116007848

Same for postal

Suite 1801, 99 Mount Street, North Sydney NSW 2060

Servicing all of Australia

Sydney, Melbourne, Brisbane, Perth, Adelaide, Hobart, Canberra & beyond.

Live Chat Support

Prefer to message us instead? Use our live chat feature available during business hours.

Get Help With a Free Assessment

Why Australians Call Debt Fix First

No Upfront
Fees

Australian-owned
and family run

Real local staff — not offshore call centers

We help you before you pay

Support from credit cards to tax debts

Need Help But Not Sure Where to Start?

Book your free debt assessment — we’ll walk you through the best options for your situation.

Call Us: 1300 332 834

Start Your Free Debt Assessment

FAQs - – Contact Debt Fix

Yes — our team supports clients across Australia including Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, and Hobart.

No. All assessments and services can be done by phone or online — wherever you are in Australia.

Most callbacks happen within 1–2 hours during business hours. If it’s urgent, just call us directly on 1300 332 834.

Absolutely. Everything you share is confidential and handled with respect and care.

Not at all. Our team can talk you through what’s needed step-by-step.

Yes — we support Australians in all regions, not just capital cities.

A friendly team member will review your message and get in touch (usually the same day).

That’s perfectly fine. We’ll ask a few questions to ensure privacy and see how we can help.

Submit the contact form or email help@debtfix.com.au — we’ll follow up as soon as we’re open.

Never. Our initial assessments are 100% free, with no obligation to proceed.